Privacy Policy

Last updated: 5 Feb, 2026

Assisting Work (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

This policy applies to all visitors, users, subscribers, and advertisers using Assisting Work.

1. Information We Collect

We may collect and process the following types of personal data:

• Contact information, including your name, email address, and WhatsApp number
• Account and subscription information, including subscription status and related communications
• Content you submit, such as job postings, call-outs, or enquiries
• Technical information, such as IP address, browser type, device information, and usage data
• Cookie and analytics data, where applicable

We do not store full payment card details. Payments are processed securely by third-party payment providers.

2. How We Collect Information

We collect information when you:

• Register for an account or subscription
• Submit forms or content on the website
• Contact us by email
• Use the website (via cookies and analytics tools)

3. How We Use Your Information

We use personal data to:

• Provide and manage subscriptions and services
• Send job notifications and service communications via email and/or WhatsApp
• Respond to enquiries and provide support
• Process payments and manage accounts
• Improve our website and services
• Meet legal and regulatory obligations

Our lawful bases for processing include contractual necessity, legitimate interests, and consent where required.

4. Communications (Email & WhatsApp)

Some Assisting Work services, including job notifications, rely on communication via email and WhatsApp.

By subscribing or providing your contact details, you acknowledge that:

• These channels are integral to the service
• Delivery depends on third-party platforms
• You are responsible for keeping your contact details accurate and active

We are not responsible for missed communications due to inactive accounts, incorrect details, or message filtering.

5. Cookies & Analytics

We use cookies to ensure the website functions properly and to understand how it is used.

Cookies may include:

• Essential cookies required for site functionality
• Analytics cookies to help us improve the service

You can control or disable cookies through your browser settings. Some site features may not function correctly without cookies.

6. Sharing Your Data

We do not sell your personal data.

We may share data with trusted third-party service providers where necessary to operate the service, such as:

• Payment processors
• Messaging and email platforms
• Website hosting and analytics providers

These parties process data only on our instructions and are required to protect it appropriately.

7. Data Retention

We retain personal data only for as long as necessary to:

• Provide the service
• Meet legal, accounting, or regulatory obligations
• Resolve disputes or enforce agreements

Data associated with cancelled or inactive accounts may be retained for a limited period where required by law or legitimate business needs.

8. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent where applicable
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: memberships@assistingwork.com

9. Data Security

We take reasonable technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure. Access to personal data is restricted to those who need it to operate the service.

10. International Data Transfers

Some of our service providers may process data outside the UK or EEA. Where this occurs, appropriate safeguards are used in accordance with data protection law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be reflected on this page, and the “Last updated” date will be revised accordingly.

12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Assisting Work
Email: memberships@assistingwork.com